Leo Store Manager and Aries Subordinate: How to Resolve Conflicts Between Superiors and Subordinates in the Workplace?

In store management within the retail or food and beverage industries, the most head-scratching "smoke and fire" often stems from a combination of two fire signs: a Leo store manager and an Aries core team member or deputy.

Leo store managers naturally exude an aura of "royal authority," valuing face and the big picture, and preferring to control the pace. Meanwhile, an Aries subordinate is like a sports car equipped with rocket boosters—possessing explosive execution skills, but also prone to quick-tempered reactions that fade just as fast. When the "boss" seeks authority and the "subordinate" simply wants to win, conflict is almost inevitable. But don’t rush to replace anyone. Once you understand the dynamics, this pairing can actually be a golden duo for doubling performance.

First, give ample face before discussing substance.

A Leo store manager’s core pain point isn’t "being challenged," but "being ignored." If an Aries subordinate publicly rebukes the manager’s decision in front of frontline staff—even if their proposal is superior—the manager will instantly lose their temper. The first step in resolving this is for the manager to learn how to "correct privately." In public settings, you must uphold the manager’s final decision-making power and give them due respect; however, in private communication, the Aries can let results speak for themselves. Remember, Leo listens to suggestions but never accepts orders.

Second, transform "confrontation" into "collaborative competition."

Aries is naturally competitive, and Leo loves being admired. Instead of letting the Aries feel suppressed, make them feel like they are "helping" you win. The manager might say, "I want to make a big splash with this event. You’re full of ideas—help me figure out how to execute it in the most explosive way." In this scenario, the Aries’s drive becomes the manager’s assist, their ego is satisfied, and they will work like a demon to get it done.

Finally, establish clear "red lines" and "rewards."

Leo needs order, while Aries needs freedom. The manager must make it clear: innovation can be wildly imaginative, but bottom lines (such as service attitude and food safety) are non-negotiable. If the Aries crosses the line, a serious reprimand is necessary, but personal attacks must be avoided. At the same time, when the Aries messes up but quickly makes it right, or brings in new sales, do not hesitate to praise them. Leo’s leadership often stems from a "sense of being needed"; when you publicly acknowledge their contributions, they will be more loyal than anyone else.

In summary, a Leo store manager needs the magnanimity to "accommodate wild horses," while the Aries subordinate needs the wisdom to "know when to advance and when to retreat." One provides direction, the other provides speed. As long as they don’t obsess over who is superior, the store’s KPIs will be secure.